ACER Laptops Specifically 5100 model

Who did you buy it from?

If it is within warrenty, send it back, if it is out of warrenty, contact the company you bought it from and request and out of warrenty form...

I bought mine from Tesco a year and a half ago... its been back to acer 4 times for repairs (more than one problem at a time too!) on the 5th occassion due to being out of warranty they would not do anything... I complained to Tesco, who blamed it on Acer and visa versa... In the end my partners dad found the email address for the CEO of Tesco and he emailed him telling him all the hassle we had. I got an Out of Warranty form to fill out and a couple of weeks later received a cheque for £250 in the post - The depreciated value of the laptop according to tesco. They havent requested the laptop back either and although there are many problems with it its still usable.

Problems:

Mouse double clicks,
Screen Flickers
Wireless cuts off and wont reconnect
Harddrive died (with very very sentimental photos on)
keyboard stoped working
mother board appears to be bent as funny colours cover the screen but if you bend the laptop a little the screen returns to normal
Cd/Dvd drive doesnt recognise discs
Screen wont click shut into the laptop itsself (seems to be out of allignment but has been since they fitted a new screen)


Some of these faults were repaired and some have reoccured after being repaired!!!

Hi,
Thanks for the info. I bought the acer from a local small one man shop. What is wrong with it is the IDE controller on the motherboard is kaput thus nothing works. It went wrong at 13.5 months so out of warranty acording to acer, who refuse to have anything to do with it. except if I pay for a new motherboard. So I appear to be stuffed.

if you can prove there are known issues with that type of lappy and the ide interface, SOGA still applies regardless to it being outside manu guarantee. [see known manufacturing faults]

dx

if you still have the drive, there is a very good linux bootcd that holds all the manu recovery progs on the net.

recovered many a hdd by using it.

even if its the tick-tick-tick fault, it canstill be revived if you are lucky.

just a thought

dx