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Small Claims Kit-- Small Claims Court Guide
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Patricia Pearl - Small Claims Procedure - A Practical Guide
An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.
£19.99 + £1.50 (P&P)

Lawpack - Small Claims Kit
Contains everything you need to sue your bank (or anyone else) including sample forms, instruction manual, templates, and an entire set of court forms in PDF format on CD Rom.
£10.99 + £1.50 (P&P)

Last Will and Testament Kit
Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.
£9.99 + £1.50 (P&P)

Fight a Motoring Ticket Kit
All the templates and documents that you need to challenge your speeding ticket, parking fine - with advice from one of the UK’s leading motor offence solicitors
£9.99 + £1.50 (P&P)

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  The Consumer Forums      Last Post      Threads Posts
Free advice and support to to solve your consumer problems.
Welcome. You have just joined the Consumer Forums. Come here and introduce yourself.
You will soon discover what a friendly place this is and get lots of hints about standing up to consumer bullies or dealing with other consumer rights.
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Frequently Asked Questions. Case guidance etc. Instructions on how you can Reclaim the Right------::::::-----------
This forum will appear to be private if you are not registered. --- REGISTRATION IS FREE
You will need to register to enter these consumer forums
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Forum rules and other forum issues. You MUST read and agree these before reading or posting in this forum.
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Banks, Debt collectors, PayDay lenders, PCNs - it's a war out there. You need to put your personal econcomy on a war-time footing.
Share your money-saving tips with the rest of us here.
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Consumer Action Group Webmail
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Direct access to your CAG webmail.
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The Consumer Forums libraries - bank charges materials and other issues
The Consumer Forums materials base.
These materials have been moved. Please follow this link to see them
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The Consumer Review Centre
Consumer Reviews
Our reviews have been moved
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The Consumer Forums
The Bank Action Group - against unlawful bank charges
  The Consumer Forums Last Post Threads Posts
The Litigation section is very important. The information here is useful if you are applying for disclosure orders, lifting of stays, wasted costs orders or other matters.
PLEASE DO GIVE YOUR LITIGATION DETAILS TO A MODERATOR OR SITE-HELPER. AND BE SURE TO GIVE THEM AN UPDATE WHEN YOUR CLAIM IS CONCLUDED.
- - -
Come here to discuss general issues in the unlawful charging by banks debate.
Any general issues about unfair bank charges.
8,419 92,521
We hear very few good stories about the FOS. Mostly we get accounts of delays, lack of transparency, unsatisfactory or over-cautious outcomes.
The banks preferred route for complaints. Under-resourced and mocked by the banking industry
Tell your experiences of the Financial Ombudsman Service - good or bad.
by henry5
Today 14:01 Go to last post
102 643
If you live in Scotland or have an account in Scotland, please take time to join the new Scotland User Group. (Not for RBS/HBOS English accounts.)
Today 17:13 Go to last post
1,058 10,618
Had a bad day, Dear? Come here for some off-topic chat.
by Mr lex
Today 19:38 Go to last post
4,205 212,461
Want to meet up with other CAG people round the country?
Yesterday 04:16 Go to last post
69 10,556
Meet other Abbey Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded
5,328 74,785
Meet other A&L Bank customers who have also been faced with excessive unfair bank charges. They FSA see A&L as one of the weak links in the present bank liquidity crisis. Is it you or the A&L which is spending beyond their means?
by Crusoe
27th July 2010 15:00 Go to last post
1,779 20,576
Meet other Barclays Bank customers who have also been faced with excessive unfair bank charges. The is the bank which the BBC found had a culture of dishonesty. Let us know if you agree.
8,272 111,405
Meet other Coop Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded
20th July 2010 02:54 Go to last post
854 7,050
Meet other Halifax Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded
by zingy
Today 18:35 Go to last post
7,769 101,856
Meet other HSBC Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded
by car2403
Today 18:55 Go to last post
8,109 117,395
Meet other Lloyds Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded
by Mauler
Today 15:49 Go to last post
8,009 94,949
Meet other MBNA customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded.
Today 19:22 Go to last post
2,048 36,262
Britain's newest bank. But will they be any better than the others? Don't hold your breath. After the first flush of youth, we expect to hear the same old stories - and you can tell us those stories here.
Today 11:54 Go to last post
5 9
Meet other NatWest Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded
5,904 80,820
Meet other Nationwide Bank customers who have also been faced with excessive unfair bank charges. A spokesman described some of their customers as "serial abusers" of their accounts. Is this true? - or is it really the Nationwide which is the serial abuser of its customers' accounts..
by ndryan
Yesterday 14:20 Go to last post
1,948 20,972
Meet other RBS customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded
by kennyh
27th July 2010 16:54 Go to last post
2,962 29,426
Now that their actual costs and CYNthesys have been revealed by the BBC, claim everything back for as far back as you want. Even if you have already accepted a compromise settlement, go back and get the rest.
by caro
24th July 2010 23:37 Go to last post
1,042 17,351
Been subject of excessive unfair bank charges by some other company? Banks, Building Societies, other companies? Discuss getting your unfair charges refunded here
Today 19:27 Go to last post
9,928 150,349
If you work for a bank or did do. If you want to speak on behalf of any of the banks or you want to whistleblow. Do it here. You are welcome to have your say about bank charges. Registration is confidential if you post under a UserID. You MUST let us know if you work for a bank.
Yesterday 13:09 Go to last post
172 3,191
Links to other sources of help. Please contact Admin if you want to add an entry
18th January 2010 04:04 Go to last post
14 27
The various discussions have been moved here for easy access.
by papadak
Yesterday 23:08 Go to last post
11 1,038

The Consumer Forums
The Consumer Action Group
  The Consumer Forums Last Post Threads Posts
Today 19:28 Go to last post
8,982 112,270
Are you interested in the bigger picture? Do you have definite ideas which you wish to contribute? Are you interested in campaigning in some way? Whether it is bank charges, PPI, the cost of gas/electric/food/travel etc - this is the place to share your ideas.
Yesterday 12:25 Go to last post
433 14,485
by buzby
Today 19:27 Go to last post
7,718 80,012
As the title suggests - a kind of "Did you know...?" - a place to add snippets of information about consumer law. Everyone must know at least one little gem that could help out loads of people. Try and post with a link to clarification where possible.
by dx100uk
Today 12:04 Go to last post
1,215 13,861
There are loads of them out there now. Each one claims to offer you the cheapest deal on Gas, Electricity, Flights, Holidays, Food - what have you.
They can't all be right can they? What do you think. Come and compare the comparison sites
17th May 2010 15:37 Go to last post
1 26
If you are giving up smoking then you might like to start a thread here so you can let us know how you are doing - and about each time you falter.
by MIKE770
Today 13:31 Go to last post
89 1,012
Having problems with benefits / deductions, or want to discuss entitlement etc. this is the place. Other matters include Tax Credit issues and also advice for those on / or below minimum wage.
Today 19:37 Go to last post
2,895 27,616
Do you have problems at work for any reason including disability, harassment, discrimination? Are you facing disciplinary action? Are you failing to get employment because of some disability or discrimination problem? Discuss it here.
Today 19:13 Go to last post
4,160 38,376
We get a lot of people with complaints about Gymnasiums and Health Clubs.
Sometimes it seems that their business model is based upon merely continuing unwanted memberships.
Tell us about your experiences here
by muldy
Today 15:01 Go to last post
210 1,808
Come here for advice on all aspects of the holiday industry. This includes Travel Agents, Tour Operators, Airlines, Caravan Parks, Holiday Centres, Leisure Parks, etc.
by casey
Today 18:17 Go to last post
767 7,030
by Wulfyn
Today 18:17 Go to last post
2,103 16,504
This is the place to discuss Local Authority dispute, including issues around Council Tax Banding, Business Rates, Planning etc. NB: DO NOT USE THIS FORUM FOR COUNCIL TAX BENEFIT OR DEBT ISSUES - you will get more support in the other relevant forums.
by wino
26th July 2010 20:03 Go to last post
597 3,449
Having problems with your PC, laptop, games console, hand-held, sat-nav etc. No doubt others will have gone through the same issue and can point you in the right direction.
Yesterday 18:12 Go to last post
175 2,230
Today 14:28 Go to last post
397 4,129
The misselling of Payment Protection Insurance is widespread, and believed to run into billions of pounds. This forum will help you to see if you have a valid claim for a refund, and guide you through the process.
Today 19:01 Go to last post
3,497 39,117
Have you been let down by a vet, or had some problem with your pet. If so, then this is the place to seek advice.
Today 10:46 Go to last post
54 989
Have you been let down by Royal Mail, Parcel Force, DHL, TNT - or any other delivery service or company. These companies seem to always be able to hide behind their Terms and Conditions.
Yesterday 15:21 Go to last post
44 303
Have you been let down by public transport? Tell us about it here. Go one better and put in a claim for some proper compensation. You don't have to accept their travel vouchers. You can do better than that.
Today 18:12 Go to last post
360 4,476
This is the place for both Landlords and Tenants to discuss letting issues, and share experiences.
by slc79
Today 19:26 Go to last post
4,423 33,658
If you have a problem with goods which you have purchased by a major UK retailer whether it be on the High Street or On-line, share it with us here. This is where you Reclaim the Right. ENTER NOW.
Today 18:16 Go to last post
2,668 24,465
If you have special needs or disability issues, discrimination, motability etc, come here to discuss it or to give advice
Today 14:14 Go to last post
267 3,287
Come here if you think that you have consumer-style problems which are connected to your status as a student
541 10,365
by buzby
Today 19:30 Go to last post
3,834 33,250
Today 19:24 Go to last post
2,051 14,688

The Consumer Forums
Debt Action Group
"Dealing with debt"
You can choose any one of our new debt forums to seek help or to give help on specific aspects of debt.
  The Consumer Forums Last Post Threads Posts
198 2,814
Advice on how to work towards a debt free life
by zingy
Today 16:43 Go to last post
1,062 11,097
Advice on how to deal with debt collectors.
Are you receiving distressing phone calls? Are you recording them? Why not?
25,858 425,474
Your rights when dealing with bailiffs and sheriff officers
by gazbo34
Today 17:36 Go to last post
4,419 65,536
Experian, Equifax, CallCredit etc
by shamen
Yesterday 13:09 Go to last post
1,190 10,201
They have also been known as 'Chattel Mortgages', but whatever the name - this is the place to get advice.
Today 14:51 Go to last post
325 5,107
Tell us your vehicle repo story here - whether it is a failed financed purchase or a LogBook Loan
by rcl
Today 16:49 Go to last post
60 2,192
Advice on some of the formal debt management solutions
Today 18:10 Go to last post
926 8,858
Advice and guidance on Scotland specific debt issues
640 7,001
Advice and guidance on dealing with court action by a creditor
by vjohn82
Today 19:37 Go to last post
6,258 180,120
Advice on dealing with secured debt
Today 18:25 Go to last post
1,591 29,050
An essential way of making ends meet? - or just another expensive way climbing onto the spiral of debt?
The British Cheque Cashers Association says that it receives very few complaints from borrowers.
560 23,034
Tell us your repossession story or seek help here
Today 19:36 Go to last post
863 14,498
Advice and guidance on dealing with debt on a personal level
90 1,271
Various letter templates to help you communicate with your creditors - PLEASE NOTE THAT YOU MUST BE A MEMBER TO VIEW THESE TEMPLATE LETTERS - Membership is free: http://www.consumeractiongroup.co.uk/forum/register.php
You will need to register to enter these consumer forums
Registration is FREE and very easy.
18 40
Post here any general debt questions not covered elsewhere.
Today 19:30 Go to last post
10,290 124,159

In the media
  The Consumer Forums Last Post Threads Posts
Any consumer issues in the media not in the other media forums, ...Post it here. A link to a news website would be good too!
27th July 2010 18:03 Go to last post
470 637
Have you seen anything about this site, unfair bank charges in general, or any other finance matters in the press or on TV...Post it here. A link to a news website would be good too!
Today 04:36 Go to last post
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The Credit Industry's own journal. They have even described The Consumer Action Group as "controversial".
by jdes26
Today 11:38 Go to last post
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12th July 2010 14:20 Go to last post
65 105
by NewsBot
4th May 2010 07:05 Go to last post
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18th July 2010 21:10 Go to last post
191 276
17th July 2010 11:36 Go to last post
92 135
by NewsBot
23rd July 2010 18:34 Go to last post
85 131
Yesterday 12:57 Go to last post
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by NewsBot
27th June 2010 06:19 Go to last post
249 267
by NewsBot
Today 04:07 Go to last post
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